Fairmont Heritage Place Mayakoba, most common questions.
It is a Private Residence Club that offers luxurious residences on the Riviera Maya´s famous Mayakoba,
the finest resort location that the Riviera Maya has to offer. It is a Private Residence Club modeled on
international best practices and it extends an offering that is unique in its combination of location, luxury
residences, superior amenities, unrivaled privileges and personalized, world-class service delivered by
Private Residence Clubs are the top tier of Fractional Ownership residential product. Private Residence
Clubs provide outstanding value and convenience to their owners. They are located in premier resort
destinations. They feature extraordinary architecture and design, providing the highest levels of service
Primarily, the concept was developed to combine the benefits of second home ownership with the
amenities and services available from a world-class luxury hotel. Secondly, it makes sound financial
sense. According to current studies, the average second home owner uses their property only 17 days per
year. The Private Residence Club offers an attractive, problem-free way to optimize your vacation time.
Owning a luxury residence at a fraction of the cost of whole ownership, while enjoying award - winning design, furnishings and premier locations.
- Enjoying services equivalent to a five-star hotel that are not usually available to second home owners
- Use of an extensive range of amenities to enjoy your leisure time
- The ability to invite family, friends and clients to enjoy your Club
- Knowing that your property is professionally managed, avoiding the maintenance hassles and concerns typically associated with second residences
- Opening up travel options to other premier destinations
- The option to own vacation residences in more than one location without tying up large amounts of capital in a single home
The Private Residence Club product is positioned at the high end of the Fractional Ownership category.
You enjoy all the rights and privileges of owning real estate through holding shares in an independent trust
that has freehold ownership to your residence. This means you can sell your share, pass on your share to
your heirs, allow friends to use it, invite guests to share it with you and, of course enjoy it yourself.
The only way in which this luxury product can be deemed similar to timeshare is that “time” is the factor
used to split up usage and ownership of the property. In every other way, it is fundamentally different.
Most owner´s think of Fractional Ownership, and in particular Private Residence Clubs, as being more
like traditional whole ownership.
Fairmont Heritage Place Mayakoba is controlled through the Board of the Home Owner´s Association and
is managed by Fairmont Mayakoba hotel.
The Fairmont Heritage Place business model was created by Fairmont Hotels & Resorts as an
enhancement to its portfolio and adheres in all respects to standards set by the finest Private Residence
Clubs in the world. Fairmont Heritage Place Mayakoba is the last addition.
No. the success of the Private Residence Club concept depends on maintaining professionally designed
and delivered residences. This is achieved through appointing award-winning architects and interior
designers and allowing them to deliver their very best work.
Yes. The residences and club facilities of Fairmont Heritage Place Mayakoba will be maybe maintained
to the luxury, five-star standards initially set. The reserves to achieve this are built into the Annual
Owner´s can stay as often as they choose subject to availability.
For 3 weeks warranty plus limited time on space available basis and following the Use Program.
*The Heritage time has an additional cost per stay.
Owners select and pre-reserve use at the Club on a simple and equitable rotating priority basis.
Please refer to the Use and Enjoyment section within this document for more details.
Yes. All our Owners are privileged and no one is permitted to monopolize holidays or other high-demand
dates at the expense of other Owners.
By understanding the reservation policies and processes that have been designed to be fair and equitable
and by ensuring that you avail yourself of them. A Fairmont Heritage Place reservation coordinator will
always be available to assist you in ensuring the best possible dates.
Yes. Owners of Fairmont Heritage Place may exchange some of the time they own at Fairmont
Heritage Place Mayakoba to visit other sensational Heritage Place locations.
They may also stay at Fairmont hotels, Swissôtel Hotel, Resorts and Raffles Hotels & Resort around the world
by exchanging their “home” weeks. As well as in any Registriy Collection Property around the world.
Not necessarily. Each of the residences are appointed to exactly the same level of luxury and Owners are
not restricted to one in particular. However, whey will always occupy a residence of equal or similar size
to that in such they have ownership.
Yes. When Owners give appropriate notice of arrival, guests may stay unaccompanied during any Owner
reserved visit. Guests will have all the benefits of ownership during their stay.
Yes. Fairmont Heritage Place is expanding its portfolio. Owners will be kept informed as Fairmont
Heritage Place creates more destination opportunities.
Owners can store personal items such as sporting equipment, leisurewear, books and favorite
photographs year round, providing a safe and convenient alternative to packing.
The residences at Fairmont Heritage Place Mayakoba are managed and maintained to the levels you
would expect of Fairmont Heritage Place locations worldwide.
Owners have full access to all Club facilities while in their residence, in addition to the benefits of
Mayakoba Privilege Card.
Yes, subject to the Terms and Conditions contained in the Sale & Use Agreement.
Yes. Owners pay an Annual Operating Fee, which pays for the professional management and operation of
Fairmont Heritage Place Mayakoba and its affiliation to the additional benefits programme provided by
Fairmont Hotels & Resorts.
These annual fees are each owner´s pro-rata portion of the funds required to cover
operating costs including, but not limited to: the ongoing administration of the Club, the reservation and
customer service system, satellite TV and high-speed Internet costs, staff salaries, supplies, maintenance,
gardening, cleaning, housekeeping, laundry, legal, accounting, utilities, insurance, a reserve fund for the
replacement and refurbishing of the facilities on a regular cycle to maintain the standards, and other costs
associated with operating the membership programme and Private Residence Club at Fairmont Heritage
The Board of Directors will have the authority to approve annual fees within the norm of market-related
rates, barring extraneous circumstances.
The Annual Operating Fee is payable from the time that your residence becomes available for occupying.
The Private Residence Club will continue to function and operate without any impact from any defaults.
The management team will institute agreed actions to recover the fee from the Owner. Owners in default
of their Annual Operating Fees will not have access to the Club or any other benefits.
“Water Water everywhere in this beautiful place”
“First time here, exceeded expectations”.
“Just what we needed!”
“Incredible Service- Beautiful Property- Beach is not nice”
“Gorgeous setting, lovely staff”
“A little piece of paradise”